We help Hivos with marketing automation, online advertising and conversion optimization. For the latter, in addition to A/B testing, we also use feedback surveys to improve website and campaign performance. This allows us to collect not only quantitative but also qualitative input. In this case study, we take a deeper look at how we use these surveys.
Most outbound sales motion looks the same: buy a list, blast emails, hope for the best. Conversion rates hover around 1–2%, reps burn out, and the pipeline looks thin. The problem isn't outbound, it's undirected outbound. Reaching out to companies with no signal is a volume game at best, and a brand-damaging exercise at worst.
Within customer satisfaction, there are three widely used methods to measure sentiment: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). Each has its own strengths and applications. In this blog, we take a deeper dive into these methods, discuss when to use them, and provide practical tips for implementation.
The digital content industry experienced a complete transformation because of short form video content. Free content which brands used to include as bonus material now serves as a vital marketing tool which brands and content creators and organizations use to reach their target audience. The social media landscape shows TikTok and Instagram Reels and YouTube Shorts dominate user content distribution because they function as the primary channels which deliver instant access to billions of users. The platform achieved fast growth yet it created major difficulties which also opened up new chances for businesses that could adjust to the changing market.
Many B2B events deliver little return. Not because the booth is bad, but because there’s no plan. Without a clear event strategy, your team stays busy but doesn't getresults. In this guide, you’ll learn how to actually generate pipeline from events: more conversations, more scheduled meetings, and structured follow-up. Turn your trade show booth into a real growth engine.
Building a successful business takes a massive amount of energy and capital - chances are, this isn’t a big surprise. But scaling up your business really depends on how well you connect with your audience.
Many companies fall into the trap of just "checking boxes" when it comes to their marketing efforts. While it can be safe to use tried and proven methods for engaging with audiences, it’s often not enough to really move the needle. To grow effectively, you’ll want to move past these basic tactics and focus on building a foundation of trust and authority for your brand.
Account Based Marketing (ABM) has transformed the way B2B companies approach their marketing and sales efforts in recent years. Instead of relying on a broad funnel designed to generate as many leads as possible, ABM focuses on identifying and winning specific high-value accounts. And when it comes to effectively implementing an ABM strategy, LinkedIn is without doubt the most powerful platform at your disposal.
Where marketers previously relied mainly on experience and historical results, they can now use predictive analytics to better anticipate what lies ahead. This development has a significant impact on how companies approach customers, optimize campaigns, and make strategic decisions.
The marketing world stands on the brink of a fascinating paradox. While artificial intelligence and automation offer unprecedented possibilities, consumers are simultaneously demanding authenticity and human connection. 2026 will be the year in which brands must find this balance, or pay the price of becoming irrelevant.
Every Monday morning, executives across the globe sit in conference rooms staring at dashboards painted in red and green. Revenue is up 15%. Customer acquisition cost dropped 8%. Time-to-close decreased by 12 days. The numbers tell a clear story: we're winning.
But what if that story is a lie?